Sticky Admin (30 Days) Feature: Consistent CS for Returning Visitors
Prevent prospects from switching agents or getting confused. Returning visitors automatically connect to their original assigned agent.
Guide Summary
The Sticky Admin feature uses a secure 30-day browser cookie. When a visitor who previously clicked your link returns days later, they are guaranteed to reach the exact same CS operator.
Step-by-Step Instructions
Enable Sticky Admin in Campaign Settings
Open your campaign settings, navigate to 'Distribusi & Algoritma', and turn on the 'Sticky Admin' switch.
Day 1: Visitor clicks ad link -> Connected to CS Sarah. System saves cookie. Day 7: Visitor clicks ad again -> Automatically routed to CS Sarah (not distributed to other agents), keeping negotiation seamless.
How It Works Automatically on the Visitor's End
On the first click, the system assigns CS A based on rotation rules and sets a cookie. When the visitor clicks again tomorrow, the system reads the cookie and sends them straight back to CS A.
Frequently Asked Questions
How long does Sticky Admin memory last?
Still Have Questions?
Our support team is ready to help you configure your campaigns and operators.